Choosing between campervan converters involves thinking about the support available once you drive away, as well as the vehicle itself. For Joe, buying from Free Spirit Campervans meant having a team close to home who could answer questions and help him get familiar with his Mercedes Viano. When his travels later took him to Corfu, that relationship continued, with practical advice over the phone helping him resolve an electrical issue while abroad.

Summary

Joe’s experience with Free Spirit included a collection-day handover, help with minor adjustments and the fitting of additional USB sockets after he had started using his campervan. During his first trip to Corfu, the team also talked him through resolving an electrical problem. His story shows why the relationship with your campervan converters can remain valuable long after the conversion is complete.

Choosing Campervan Converters Close to Home

Joe discovered Free Spirit while searching online for campervans for sale in Chichester. Living around two miles away, he was pleased to find a company nearby that could provide the vehicle and conversion he wanted.

Location mattered because he was thinking beyond collection day. If he needed advice or wanted something checked, being able to return easily would make ownership more straightforward.

“It just made sense to be dealing with a dealer local to me.”

Meeting Ian and seeing the vehicles helped Joe feel comfortable with his decision. He had spent time researching campervans, but talking through his requirements in person gave him the opportunity to understand how his chosen vehicle could work for him.

“I just felt Ian knew what he was talking about.”

That combination of a suitable vehicle, useful conversations and convenient access to the team gave Joe a positive starting point.

Getting Familiar with the Campervan on Collection Day

When Joe collected his completed campervan, the handover introduced him to its equipment and how to operate it. Ian showed him around the vehicle, explained controls and demonstrated the bed.

Joe also practised raising and lowering the pop-top roof, giving him the opportunity to try it before heading away. Manuals supplied with the equipment provided information he could refer to afterwards.

These practical details help turn a newly converted vehicle into something an owner feels ready to use. Watching a demonstration is useful, and having the chance to operate the equipment yourself helps you become familiar with the movements and controls.

For Joe, the layout and procedures felt straightforward. The handover gave him a foundation he could build on as he began using the campervan for everyday driving and regular weekends away.

Helpful Support as Joe Settled into Ownership

Once Joe started using the vehicle, a few small items needed attention, including a door that was not operating quite as it should.

He contacted Free Spirit, brought the campervan back and had the issues resolved during his visits. He particularly appreciated being able to wait while the team carried out the work.

His account focuses on how easily those questions were handled. He could explain what he had noticed and bring the vehicle to people familiar with it, who then put things right.

For anyone comparing campervan converters, it is worth discussing how support works after collection. Knowing whom to contact and how to arrange a check gives you a clear starting point if you have a question.

In Joe’s case, the response to those early adjustments reinforced the confidence he had felt when choosing the vehicle.

Campervan Converters’ Support Beyond the Workshop

The value of that relationship became apparent again when Joe and his girlfriend took the campervan to Corfu.

During their stay, the starter battery went flat. Joe contacted the team for advice and received local help to get the vehicle started again. When he subsequently noticed that part of the electrical system was not working, he called Free Spirit for further assistance.

“They took me through it over the phone.”

The team directed him to spare fuses kept in the glove box and talked him through replacing a fuse. Joe reported that the affected equipment was working again afterwards.

Having a familiar team to contact meant that the distance from Chichester did not prevent him from asking questions about the campervan.

Advice from People Who Know the Conversion

A converted campervan brings together the original vehicle and the equipment installed for travelling and camping. As an owner, you gradually become familiar with how those parts work together.

Joe valued being able to speak to the people who knew his conversion. They had discussed his requirements, completed the work and helped him get to know the finished vehicle.

That familiarity gave them a useful starting point when he called from abroad. Rather than trying to identify everything on his own, he could describe what he was seeing and receive guidance relevant to his setup.

At Free Spirit, our workshop facilities support ongoing servicing, repairs and diagnostics. You can read more about our team and dealership support when exploring what ownership involves. 

Joe’s experience provides a practical example of how that continuing relationship can help once a vehicle is being used.

Adding Useful Features After Collection

As Joe spent more time driving and camping, he identified another addition he would find useful: two USB sockets on the dashboard.

His campervan already had USB charging points in the rear, but he wanted convenient access at the front while travelling. He asked Free Spirit whether the extra sockets could be fitted and returned to have the work done.

Joe said he was able to wait while the team installed them, making it a straightforward improvement to his everyday setup.

This is another reason to keep in touch with your campervan converters. Regular use helps you discover personal preferences that may not have occurred to you before buying.

A small addition can make the vehicle more convenient without changing the layout you already enjoy. Discussing it with the team gives you the opportunity to explore what is suitable for your particular conversion.

Why Joe Would Recommend Free Spirit

Joe had put considerable thought into buying his campervan and wanted to feel confident that he was making the right choice. The finished vehicle met his requirements, while the support afterwards helped him settle into using it.

His recommendation reflects both parts of that experience:

“I would send them down to Free Spirit every single time.”

From demonstrating the bed and roof to resolving small issues and helping over the phone from Corfu, the team remained involved after collection.

His story is a useful reminder to ask about aftercare when comparing campervan converters. A conversation about servicing, questions and later additions can help you understand what to expect as an owner.

To discuss a campervan and the support available, contact Free Spirit Campervans. Call 01243 649087 or email info@fscltd.co.uk to arrange a visit near Chichester.

Call us

Tel: (01243) 649087

Email us

info@fscltd.co.uk

Opening Times

Monday – Friday: 09:00 – 17:00

Saturday: 10:00 – 16:00 

Sunday: CLOSED

FAQs

Why did Joe choose campervan converters close to home?

He lived around two miles from Free Spirit and appreciated being able to return easily for advice or work on the vehicle. Local access was one of the reasons he chose the company.

What helped Joe feel confident before buying?

Meeting Ian, discussing his requirements and seeing the vehicles helped him make his decision. Joe felt that Ian understood the vehicles and could help him choose a suitable conversion.

What did Joe’s collection-day handover include?

The handover covered vehicle controls, the bed and the pop-top roof. Joe also practised operating the roof, and equipment manuals were supplied for reference.

Did Free Spirit help with adjustments after collection?

Yes. Joe described returning with a few minor issues, including a door that needed attention. He said the team resolved them during his visits while he waited.

Does Joe’s experience mean every repair can be completed while you wait?

Joe’s account describes the particular work carried out on his vehicle. Contact the team to discuss your requirements and arrange a visit, as the work and time needed will depend on the issue.

What support did Joe receive while in Corfu?

He contacted Free Spirit about a flat starter battery and later about an electrical function that was not working. The team talked him through replacing a fuse, after which he reported that the affected equipment worked again.

What caused the battery to go flat?

The cause was not confirmed in Joe’s account. He received advice and local assistance to get the vehicle started, followed by further support with the separate electrical issue he noticed.

What did Joe have added after buying the campervan?

He asked Free Spirit to fit two USB sockets on the dashboard. These provided charging access at the front of the vehicle alongside the existing sockets in the rear.

What should I ask campervan converters about aftercare?

Ask how to contact the team with questions, how servicing or repairs are arranged, what your warranty covers and whether later additions can be discussed. Understanding the process helps you know what to expect.

Would Joe recommend Free Spirit Campervans?

Yes. Joe gave a clear recommendation based on his experience of choosing the vehicle, using the finished conversion and receiving support after collection.